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Return and Refund Policy

Return Policy

At Guided Readers Inc., we are committed to delivering only the highest quality products straight to your door. We understand however, that unforeseen situations may occur and you may wish to return your items back to Guided Readers Inc.

Unused products purchased at https://guidedreadersshop.com/, in like new condition may be returned in its original or equal quality packaging within 30 days of the receipt of your order.

If you require a return due to our error or a manufacturer’s error such as a duplicate order, duplicate item or an incorrect item, we will pay any return shipping costs and no restocking fee will apply. 

If for any other reason, an item is being returned within the 30 days, you will be required to pay the cost of return shipping and a restocking fee.

Most items that have been returned will be subject to a 15% restocking fee.

All returned items must be in like new condition, free of markings, writing, stamping, or shelf-worn appearance. 

All items may be returned via the least expensive carrier (use of tracking numbers is recommended).

Important: Returns without authorization will not be processed.
To initiate a return and receive the required return authorization, please contact Customer Service by email at info@guidedreaders.com